Accessibility Statement
We're committed to making our website and applications accessible so they can be used by as many people as possible. This statement applies to all content published on CareerSet, including tools for CV feedback, CV tailoring, cover letter feedback, LinkedIn optimisation, and Interview Practice.
We aim to make our platform accessible to as many people as possible. This means, for example, that you should be able to:
- zoom in up to 300% without the text spilling off the screen
- listen to content using a screen reader
- navigate most forms and interactive elements using just a keyboard
- use documents created in accessible applications such as Microsoft Word or Google Docs
- navigate efficiently through the site and tools using consistent menus and navigation bars
AbilityNet has advice on making your device easier to use if you have additional access needs.
What we're doing to improve accessibility
To make CareerSet's website and applications accessible, we:
- include accessibility considerations in our product design and testing (including CV, cover letter, LinkedIn, and Interview Practice tools)
- provide accessibility training for our staff
- adhere to current legislation and accessibility requirements
- ensure accessibility is incorporated into our existing review and development processes
- work to improve time-based media accessibility (such as transcripts or captions for audio/video in Interview Practice)
How to request content in an accessible format
If you need information in a different format (for example large print, easy read, audio recording, braille, or a transcript of video/audio responses) please email us at [email protected] and tell us:
- the web address (URL) of the content that you need
- your contact name and email address
- the type of format you need
Reporting accessibility problems with this application
If you find any problems that are not listed on this page or if you think we're not meeting the accessibility requirements, email us at [email protected] to report this.
Technical information about this website's accessibility
CareerSet is committed to making its website and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. While the regulations provide an exclusion for systems not funded or developed by a public sector body, we take these requirements into account to ensure the overall accessibility of our systems.
Compliance status
This website and application are partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
How accessible are our websites and applications?
Parts of our websites and applications are not fully accessible. For example:
- some menu items are not yet fully accessible via the keyboard
- some external links may open in a new window without warning
- some link text does not make sense when read on its own (for example, ‘click here’)
- some interactive content (including parts of Interview Practice) may not be fully accessible via the keyboard
- captions or transcripts are not always available by default for time-based media in Interview Practice
We're working with our content and development teams to identify where these issues exist and how to fix them. We prioritise issues based on analytics, user feedback, and impact.
How we tested this website and applications
CareerSet is tested regularly for compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 level A and AA. Testing uses a combination of automated tools and manual reviews, including checks of interactive tools and time-based media content.
