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Troubleshooting steps

If you're having trouble logging in to CareerSet with your York account, here are a few steps you can try:

1. Make sure you have logged in via the University of York link (https://careerset.io/york).

2. Try logging in with Incognito mode on Chrome - There might be a plugin you have installed that are interfering with the Google login process. When using Incognito mode, ensure you unselect the 'Block third-party cookies' option.

3. Log-out of other Google accounts which might be open.

4. Ensure you are using your York email address ending in york.ac.uk to log-in.


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