Accessibility Statement



We're committed to making our websites accessible so they can be used by as many people as possible. This statement applies to all content published on CareerSet.

We aim to make our website and application accessible to as many people as possible. This means, for example, that you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • listen to most of our websites using a screen reader
  • navigate most of our online forms using just a keyboard
  • accept documents that were created in applications that are accessible, like Microsoft Word or Google Docs
  • navigate efficiently through the site and its applications using a consistent menus and navigation bars

AbilityNet has advice on making your device easier to use if you have additional access needs.



What we're doing to improve accessibility

To make CareerSet's website and applications accessible, we:

  • include individuals with disabilities in our design personas
  • provide accessibility training for our staff
  • ensure we adhere to current legislation and accessibility requirements
  • ensure that accessibility is incorporated into our existing review processes


How to request content in an accessible format

If you need information in a different format please email us at [email protected] and tell us:

  • the web address (URL) of the content that you need
  • your contact name and email address
  • the type of format you need


Reporting accessibility problems with this application

If you find any problems that are not listed on this page or if you think we're not meeting the accessibility requirements, email us at [email protected] to report this.



Technical information about this website's accessibility

CareerSet is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. While the regulations provides an exclusion for systems not funded or developed by a public sector body, we attempt to take into account these requirements in ensuring the overall accessibility of our systems.



Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

How accessible are our websites?

Parts of our websites are not fully accessible. For example, we've found the following issues on some of our websites:

  • there may be some menu items that are inaccessible via the keyboard
  • some external links may open in a new window without warning
  • some link text does not make sense when read on its own (for example, ‘click here’)
  • some interactive content may not be accessible via the keyboard or numeric keys

We've prioritised our websites based on analytics and data. We're working with our content and development teams to identify the above instances, where these issues exist & how to fix them.



How we tested this website

Our websites were and are currently being tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA using a combination of automated tools for accessibility WCAG 2.0 standards.